Complimentary Maintenance

Introducing Hyundai

Complimentary Maintenance

Effective Saturday, February 1, 2020, every 2020 model year retail or leased Hyundai vehicle will include 3-years/36K miles of normal factory scheduled oil change, tire rotation, and/or multi-point inspection. Covers oil change, oil filter change, tire rotation, and/or multi-point inspection following the Normal maintenance scheduled intervals listed in the vehicle’s Owner’s Manual. Vehicles are eligible for complimentary maintenance ±1,000 miles of its designated mileage or within ±one month of the designated time.

Frequently Asked Questions

How many complimentary services do I get?

Refer to the Normal maintenance scheduled intervals listed in your vehicle Owner’s Manual.

Where do I get my car serviced?

At any authorized Hyundai dealership.

Why do I have to go to a Hyundai dealership for service?

Only authorized Hyundai dealerships are certified to complete Hyundai Complimentary maintenance services on your Hyundai vehicles.

How much would it cost?

There is no charge for the first 3 years or 36,000 miles, whichever occurs first, for the Normal maintenance scheduled intervals listed in the vehicle Owner’s Manual. These services will only include oil change, oil filter change, tire rotation, and multi-point inspections.

How often can I get it serviced?

Refer to the Normal maintenance scheduled intervals listed in your vehicle Owner’s Manual.

When is my next service date and when does it expire?

Each service must be completed within ±1,000 miles of its designated mileage or within ±1 month of the designated time. Refer to the Normal maintenance scheduled intervals listed in your vehicle Owner’s Manual.

What services do I get with HCM?

Service only includes oil change, oil filter change, tire rotation, and multi-point inspection.

Why can’t I get an air filter change with HCM?

HCM only includes oil change, oil filter change, tire rotation, and multi-point inspection. Your local Hyundai dealer has available pre-paid maintenance programs for purchase to cover severe operating conditions, full maintenance and wear, and additional time/mileage beyond HCM coverage.

Can I cancel HCM?

No, HCM is complimentary and cannot be cancelled.

How do I get money back after my vehicle gets serviced elsewhere?

You will not receive reimbursements for services completed at a non-Hyundai dealership.

If my Hyundai dealer won’t perform complimentary maintenance, what can I do?

Please contact Hyundai Motor America Consumer Affairs at 1-800-623-5151.

The dealership told me I had full maintenance, why isn’t everything covered?

HCM only includes oil changes, oil filters, tire rotation and multi-point inspection.

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