Staff

Jeff Francois

Jeff Francois

Sales Consultant
74 Reviews
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Francisco  Ayala

Francisco Ayala

Sales Consultant
48 Reviews
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Tony Frazier

Tony Frazier

Sales Consultant

Certified
30 Reviews
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Maurice Smith

Maurice Smith

Sales Manager
28 Reviews
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Diane Feger

Diane Feger

Internet Sales
22 Reviews
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Jorge Rivera

Jorge Rivera

Sales Manager
22 Reviews
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Chuck Brumm

Chuck Brumm

General Sales Manager
21 Reviews
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Guido

Guido "G" Montero

Service Advisor
18 Reviews
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Don Berry

Don Berry

Sales Consultant
16 Reviews
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Justin Restrepo

Justin Restrepo

Sales Consultant

Certified
16 Reviews
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Shawn Wright

Shawn Wright

Service Advisor
16 Reviews
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Christopher  Moore

Christopher Moore

Business Manager
8 Reviews
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William Wolf

William Wolf

General Manager
7 Reviews
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David Young

David Young

Service Manager
6 Reviews
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Gayland Young

Gayland Young

Service Advisor
6 Reviews
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Tim Conway

Tim Conway

Service Team Leader
4 Reviews
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Henry Beauchamp

Henry Beauchamp

Digital Experience Manager
3 Reviews
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Keith Jamsky

Keith Jamsky

Business Manager
3 Reviews
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Christian Vazquez

Christian Vazquez

Sales
3 Reviews
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Mike D'Agostino

Mike D'Agostino

Sales Consultant
2 Reviews
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Jill Hager

Jill Hager

Sales Consultant
2 Reviews
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David Castro

David Castro

Sales Manager
1 Review
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Dariek Love

Dariek Love

Service Technician
1 Review
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Ismael Miranda

Ismael Miranda

Sales Consultant
1 Review
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Audreanna Stevens

Audreanna Stevens

Digital Experience Manager
1 Review
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Manuel Torres

Manuel Torres

Sales Consultant
1 Review
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Bryan Wernick

Bryan Wernick

Sales Manager
1 Review
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Carl Bohannon

Carl Bohannon

Sales Consultant
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Johnnie  Booker

Johnnie Booker

Sales Consultant
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Jill Chrisite

Jill Chrisite

Digital Experience Manager
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David Mompoint

David Mompoint

Sales Consultant
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Chrystal O'Brien

Chrystal O'Brien

Sales Consultant
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Joshua Ramirez

Joshua Ramirez

Service Technician
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Wayne Robinson

Wayne Robinson

Sales Consultant
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Tyri Smith

Tyri Smith

Sales Consultant
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James Williams

James Williams

Sales Consultant
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Jeff Francois

Jeff Francois

Sales Consultant
Dealership Experience 4 years 8 months
Industry Experience 4 years 8 months
I am a proud father to a beautiful daughter that I really enjoy spending time with. I am also a graduate from the University of South Florida with a bachelor degree in computer science.
Recent Reviews

Feb 13, 2019

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Mr. Young is the best!

Mr. Young is professional, knowledgeable, honest and a wonderful asset to the service department. I love dealing with him. I highly recommend him! The service department personnel are helpful and courteous and the waiting room is quite comfortable.

Aug 22, 2018

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In gratitude

First I thank Adonai for this beautiful present, second I thank Jeff Francois for his delicately care. And last but no forgiven all the staff who help me with my purchase while I was with a baby. They became nannies, teachers and givers . Thank you so much Headquarter Hyundai. You are family!!!!

Aug 12, 2018

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Great Service!

Going into a dealership can be overwhelm, but Jeff and all the people at Hyundai Headquarters were so helpfull and understanding, they did not give up on us and helped us find the best deal for our family budget! Jeff was so understanding! Thanks!!

Jul 01, 2018

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New Car Buying Experience

I had an awesome car buying experience. Knew what I wanted from viewing website and response from that was immediate and helpful. Sales and finance were professional and engaged in making the process easy. I got exactly the vehicle — the tricked out, beautiful model — I wanted at a fair price. Jeff was extremely helpful in educating me on its many features. No unnecessary haggling. I hadn’t bought a brand new car in 14 years. I am stoked!

Jun 03, 2018

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Got the deal I wanted!

In and out in 3 hours. Not bad for a first visit with test drive, trade in, and finance. Everyone was really nice and worked hard to get me the deal I wanted. I would definitely recommend them to my family and friends.

May 24, 2018

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Sales representative Jeff was awesome and very informative.

Very happy with the service my daughter and I received . My daughter loves her car and Jeff made buying her car stress free we were not pressured in anyway gave good advice and very courteous

May 12, 2018

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Great Customer Service!

This was our second time to the dealership. Maurice remembered us & was honest, direct and helpful. Jeff was full of knowledge & great to work with!

Apr 29, 2018

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Quality service at our pace

We were looking for a reasonably priced certified used car for our daughter who is settling in the area. The sales person heard what we were looking for and showed us good options explaining why. He took his time and did not rush. He was very professional. We brought back our daughter to look at the cars and he took his time with her and helped work through things always indicating how we can work through it. We had been researching different makes and after meeting with him felt this was a good option and the right choice. The closing with the finance member of your team was again professional. Been through these before with the various options presented at the end and before this always felt overly pressured. He explained what made sense considering my daughter's need for a well maintained vehicle but her ability to make the payments. Came out of there feeling good about it and my daughter was pleased with the result.

Apr 19, 2018

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Very good experience

This is the 3rd Hyundai we have purchased from the dealership. As with the others, we are pleased. No doubt this will not be our last!

Apr 02, 2018

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Great experience.

Jeff and Trent were awesome and very professional. I felt i was listened to and my needs were met. Easy to understand and explained all options. I will recommend to friends and family. Thanks!

Mar 20, 2018

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Great place to get cars

I had an amazing experience buying my first car at a affordable price. The person who sold me the car named Jeff was a great salesman. Customer friendly and will always work with you.

Mar 01, 2018

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Overall great

All of the personal interactions were great. The only drawback to the experience, and I know you are building a new location, but with the construction, grounds and building interior it all just looks shabby.

Feb 27, 2018

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Friendly, no pressure

Jeff was an amazing help during the purchase of my Elantra. Through multiple test drives and many questions, he was great! Would recommend him highly.

Dec 10, 2017

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Incredible Car Shopping Experience!

We just got home in 2017 Hyundai Ioniq and couldn't be more pleased! From start to finish, we were pleased with the process. And our sales representative, Jeff Francois, is simply the best! This is the second new Hyundai we've purchased from him in the past 18 months! Plus, two other family members bought new cars from him last year.

Nov 17, 2017

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A wonderful experience buying my new car

I came in test drove a few cars. Settled on the Sonata Limited 2018. Came back with a friend. and went through the process & did the paperwork. Took home my car & am enjoying it every day.

Nov 17, 2017

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Better than expected

After a while you begin to think all dealerships are alike. I would never have gone to this one (it's 2-hours away from where I live) but my father had recently made a purchase there (his first-ever non-US manufacturer) and he recommended it to me. I discussed my needs with their rep over the phone and everything was ready for me when I arrived. It was both, pain and pressure free.

Nov 08, 2017

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They wanted me to be happy

Jeff and Michael were amazing. I didn't feel pushed into anything, and when I changed my mind about which specific vehicle I wanted, they just smiled and said "no problem" and changed the information on the paperwork...with a real smile (not the fake one that is issued with may salesperson's name tags). They really seemed to care whether or not I was happy with my vehicle!

Nov 03, 2017

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Play the game. Convoluted math fun.

After your trade and some money down you feel like you've got a good deal on your hands. Lo and behold after tax tag title dealer fee and who knows what else. Your basically right back to the asking price you started with. That's buying a car though.

Oct 14, 2017

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Buyer experience.

Everything went really great! Everyone. Was really nice. I didn't feel any pressure. No extra fees, they were really great about everything. I really enjoyed the experience.

Sep 05, 2017

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Headquarter Hyundai wants your business!

I bought my first Hyundai Santa Fe in 2010 and was so impressed with this vehicle that I wanted to upgrade to a newer model. I found the car that met my criteria at Headquarter Hyundai. From the minute I contacted the dealership- everyone with whom I interacted was customer oriented, friendly and helpful. If the visit could be improved it would be the readying on my car - the wash and detail was just ok. I ended up re washing the car when I got home. Looking for a dealership that listens and is willing to work with you? Look no further- you got it with Headquarter Hyundai! I drove off the lot with a car that I love.

Aug 31, 2017

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First car

Jeff F. was with me from start to finish and made purchasing my first car an enjoyable experience! He was very attentive and very thorough! Great job!

Aug 26, 2017

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EXCELLENT CUSTOMER SERVICE

I had gone to several dealerships, but HQ Hyundai saw that my needs were met and worked with getting my financing processed in a timely matter. I am very impressed with their attention to my needs and their efficiency. I will definitely recommend to friends and family.

Aug 24, 2017

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Headquarter Hyundai Experience

1) Salesman was very courteous and friendly 2) Salesman explained in great detail all the features of the vehicle 3) Sales Manager was friendly but was more serious than the salesman 4) Although the Sales Manager kind of pressured me to finance the vehicle instead of paying the full amount in cash and to purchase one of the four packages offered for the vehicle, he understood why I declined the offers 5) Cashier's Department was courteous and friendly

Aug 19, 2017

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Overall Good Dealer

They are willing to work with you to make a purchase you want and comfortable with. The sales person I worked with was amazing and went above and beyond to help me. He even helped me on his off day even after I told him I would call back tomorrow. However, he refused and helped me with all my questions.

Jul 18, 2017

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Treated Well!

Overall treatment was good and comfortable. Salesperson went above and beyond to show you the vehicle. Test drive is a must, really sold the vehicle. If you come with a car/price in mind or ready, have them stick to it or prepare to wait a long time until price is reaches what you came win with. Make sure they approve your financing before they tell you you've got the vehicle. All vehicles have a great warranty and free oil changes for 3 years (that was a plus). Email corresponding after the sale was slow or none at all.

Jul 15, 2017

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pair of accents

All personnel treated us in a courteous manner and were well versed on products being sold. We are happy with our purchase and hope to buy other vehicles as well.

Jun 27, 2017

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Review

Excellent and thorough sales rep "Jeff" answered all my questions and addressed all of my concerns. The finance dept was easy and painless and fast.

Jun 16, 2017

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Exceeded every expectation

It was a great car buying experience. Jeff was so patient, informative and attentive to what we were looking for in a vehicle. Everyone was so friendly and eager to help. I love my Sonata and I love the fact that I get free oil changes and car washes for 3 years. Thank you!

Jun 09, 2017

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Professional staff

Jeff Francois was very professional. He answered all of my questions regarding pricing, finance, warranty, and services offered. At no time did I feel pressured into purchasing the Tuscon. Jeff introduced me to many of the car's features during the test drive which convinced me that I made the correct decision on this purchase

Jun 02, 2017

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Happy

I feel like a winner, i have great looking suv at the beast price anyone can ask for again Thank you. I do feel like i hit the lottery.

Jun 01, 2017

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Excellent Sales Staff

Jeff Francois was very professional and worked with me until we could come to an agreeable payment. Everyone was very attentive and concerned with my needs. Was a very agreeable experience working with this dealership.

May 24, 2017

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First new car

I had a great experience buying from headquarters hyundai. Walked on the lot not knowing what I wanted or if I even wanted a car from there. Jeff and the rest of the staff put me at ease and were really customer focused.

May 24, 2017

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what kind of title??

I left a review on the other page. Everyone was very nice and helpful so we could get another car. We would go back there when we need another car. Thank you Ellen Thomas

May 04, 2017

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Lex

Great experience. Will definitely recommend to family and friends. Mr. Jeff and the finance manager worked hard with me to make sure I was comfortable and satisfied with my purchase

Apr 23, 2017

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Frost Hyundai

Great experience. Would recommend to family and friends. Very happy with my purchase. I have received a lot of compliments. Drives great. Has a lot of pep for a 4 cylinder.

Apr 18, 2017

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How car buying should be :)

From start to finish I can honestly say that Headquater Hyundai's entire staff went above and beyond with my car purchase. I left without doubts as well as happy and pleased.

Mar 09, 2017

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Good job

I enjoyed my buying experience. The staff showed a lot of respect towards the customers and their needs. I enjoy my new car. I would recommend this dealership to friends and family in the future.

Mar 09, 2017

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Excellent Experience

I had an excellent experience at Hyundai Headquarters. My dealer Jeff Francois mad eye feel comfortable and confident in buying my first brand new vehicle. Along with the sales and finance department. I would definitely recommend friends and family to come here. Thanks Sheila Russ

Mar 02, 2017

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Great Experience

My overall experience was very different then I expected Salesman was very professional and not pushy he went through everything very thoroughly great customer service.

Feb 17, 2017

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Santa Fe

Great experience. We will use the service department for all services. We will use HQ Hyundai in the future for are car needs. Thank you.

Feb 14, 2017

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Ultra great experience

It was an overwhelming great experience, thanks to Johanna. I've also been in for service and the service was outstanding. Johanna make your dealership shine!!

Feb 02, 2017

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na

great set of people working here. I look forward in returning for my next car purchase. Staff is top notch, very friendly and willing to help.

Feb 02, 2017

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Great Experience

Headquarter Hyundai quickly learned what I wanted, and worked hard to get me into my beautiful new car. It was a very professional buying experience. I would definitely go back to them for another Hyundai in the future.

Dec 30, 2016

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Superior Professionalism

It is my pleasure to highly recommend Jeff Francois for his outstanding professionalism during my car buying experience. From the minute that I sat down, Jeff was attentive, focused and very engaged. Unlike most sales professionals, Jeff LISTENED to my needs and my expectations. He reviewed all my options and was very supportive of my decisions. I was also very pleased with Diane Feger who functions as the internet sales representative. She answered all my internet correspondence quickly and her follow up inquiries were truly appreciated. If you are looking for a bright, articulate and understanding sales person, Jeff and Diane are recommended with great confidence.

Nov 03, 2016

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HQ Buying Experience using TrueCar Pricing

We had used Consumer Reports "Build and Buy Car Buying Service" (TRUECar) to find the exact car model we were interested in with guaranteed below MSRP pricing from several local dealers. This buying service helped to greatly accelerate and simplify the car buying process. HQ was one of the Hyundai dealers we decided to visit. When we arrived we were greeted by Jeff who is a friendly and knowledgeable sales person who listened and helped to explained models and features very clearly. During the price negotiation there were no games (such as excessive local dealer adders) and everything was presented both verbally and in writing. The sales and finance mangers were both courteous and eager to earn our business. We were offered a fair trade-in and really great financing (0%, 60 mo.). The deal was so good that we felt comfortable to sign that day. No regrets - love the car, very satisfied with the pricing and feel great about the entire experience.

Nov 02, 2016

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Purchase impressions

I was pleased with the purchase experience. I would recommend the dealership to my friends. Same applies to the Santa Fe model. I am also pleased with the colour of the car.

Oct 28, 2016

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2016 Hyundai Veloster Review

I would say the estimated payments should remain the same as quoted, and not increase 3 different times. Although my situation was dire, it seemed as if the question of a reasonable price range for me was a waste of time.

Oct 14, 2016

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Good

I had a good experience here. The first prices presented seemed a bit outrageous. But other than that we were able to work out a good deal and am overrall satisfied.

Sep 27, 2016

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Survey

Everything was great. I had a good experience. I just have to make sure I go back to spin the wheel. I really do like my vehicle.

Sep 22, 2016

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New car purchase

Jeff has been the best sales person I've worked with in purchasing cars. He has been there for me and promptly responded to all my concerns

Sep 22, 2016

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My review

Great customer service, all staff members were professional and knowledgeable. I felt very comfortable and did not feel pressured. As a first time car buyer, I was very pleased with how smooth the process went!

Sep 16, 2016

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Sonata Limited

The car we selected was the color (both exterior and interior) and options that were desired especially with the safety features. This was our 2nd sonata, and was happy with newer features.

Sep 10, 2016

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Great Experience at HeadQuarter Hyundai

I would definitely recommend this dealership. The staff was professional and friendly. The sale was based on our needs and was quick and painless. Regards, Jim

Aug 27, 2016

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New Car

Great service, this is the 3rd car leased from this dealership. They worked with our requirements for lease payment and scheduled the first service appointment. We also won $100 on the wheel which was an added surprise.

Aug 13, 2016

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Great dealership and Great Salesman (Jeff)

Jeff went above and beyond! Great salesman and dealership. I would highly recommend Jeff and Headquarter Hyundai from the experience I had. Loving my 2016 Tuscan!

Jul 29, 2016

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Geoff Francois and Headquarter Hyundai are top notch!

Geoff Francois and Headquarter Hyundai were a true example of service excellence! Listening to my needs for a vehicle and showing me how the Sante Fe met my needs. The service keeps coming as he has made sure I am happy with my car and being there to answer any questions. He programmed my phone, help me set up my car and made sure I knew how to use the features. He has also answered any other questions weeks later to make sure I am happy with my purchase! Way to go Geoff and Headquarter Hyundai!

Jul 23, 2016

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Jeff Francois

I had a wonderful experience working with Jeff Francois at Headquarter Hyundai. Jeff Francois was the most patient and informative salesman I have ever dealt with. He was very good to my family. My sister, niece and myself all bought brand new cars from Jeff in the month of June. Jeff spent time taking us on a test drive to show us all of the safety features that Hyundai offered. He was constantly checking to see if we had any questions he could answer. Jeff was not pushy at all with us and I really appreciated that. When it came time to negotiate price, Jeff was extremely professional. It was very important to Jeff that we were satisfied customers! Jeff has called me twice in the last few weeks to make sure I was pleased with my Santa Fe Sport and everything was working well for me. Jeff Francois is a class act!

Jul 09, 2016

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Impressive Staff

Entire staff were very helpful. I can't say enough about their proffesionalism, but its more than that. From the General Manager on down..even Finance, made us feel like we have known them for years. A great place to get a car without the feeling of being pressured.

Jun 23, 2016

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Headquater Hyundai review

Jeff Francois was the sales person that sold me the car, he was very friendly and very knowledgeable about the car that I wanted. Great sales person.

Jun 16, 2016

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They Reall Try To Work With You

I did my research and came up with some numbers before I came in. They got very close to those numbers, but I was not satisfied with the trade in value they were offering me. Once I made it clear that it was the only thing holding me back from buying, they quickly made me the offer I wanted and everything worked out great!

Jun 10, 2016

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My fantastic car buying experience.

I wanted to purchase and Jeff successfully found me that car. Five star buying experience. The best car salesman I could possibly ask for. Even showed me the wifi they have available in the repair department.

May 31, 2016

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Review

Great experience, got the car I wanted for the price I wanted. Will be back for service and also when it's time for my next vehicle

May 09, 2016

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Excellent Dealership

I was very pleased with the professional manner of all the employees at Headquarter Hyudai. I would definitely recommend this dealership to friends who are interested in purchasing a new vehicle.

Apr 28, 2016

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Good experience

My sales person was great. Every aspect of the sale worked out and I'm satisfied. Jeff Francois is a great salesman. I'll be back in the future.

Apr 26, 2016

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Frank rew

Very professional staff,including mr william j Wolf.Jeff Francois is a very patient and helpfull individual! I will raccomend to him all my friends and family! What is impressive about Jeff,this from a lifetime sales person,that never push to close the sale, but helps in making a decision. He is a great assett to any sales organization. Truly Frank P. Avallone

Mar 31, 2016

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Nick Kovachi's Review

Absolutely wonderful experience. Would recommend to all even if not considering a Hyundai. I had a 5 month old with me and the staff took that into account. Didn't have to!

Mar 29, 2016

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2nd Car Purchase @ HQ Hynudai

We just purchased a Genesis Coupe as our second car from HQ Hyundai. The team is not only attentive but it is a relaxed environment that makes car buying easy. Our salesperson Jeff was polite, informed and patient. These are great qualities of a good salesperson. Our finance agent Mark was very personable and explained every detail when needed. We will continue our business here for the coming years due to the professional but relaxed environment! Thanks HQ team, you are the best!

Feb 05, 2016

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Exalant

Nothing but good things to say about Jeff Francois! He handles himself like a caring professional. Keep doing what you’re doing . This is the right way to sell cars – a collaborative approach that puts the customer first. Keep up the good work!

Jan 08, 2016

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First Class Service

Thank you Jeff, Jorge, and Mark for making my car buying process so worth it. By far the best car buying service i have ever expierence

Dec 29, 2015

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Excellent!

Jeff Francois was great. Very knowledgeable and friendly. Everyone I was introduced to at the dealership was also very friendly and the atmosphere was comfortable.

Dec 23, 2015

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My experience at Hyundai head quarters

Very good interaction with staff answered all my questions eveRything explained in terms that I could understand followed up with me after purchase I was very pleased

Dec 02, 2015

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Good experience over all

Ajay and Jeff were terrific to deal with and I would recommend them. They were polite and helpful and not pushy which would have been a deal breaker for me.

Nov 18, 2015

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Great

Great service. Honest salesmen. Great deal great car. Thanks again Jeff and Cisco for helping my wife choose the Santa Fe that needed her needs.

Nov 13, 2015

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Best place to buy a car

The best dealer and employees at Hyundai Headquaters; Sanford. Quality versus quantity. Best manager; Mark. They made sure we where completely satisfied. Over all best staff friendly.

Francisco  Ayala

Francisco Ayala

Sales Consultant
Recent Reviews

Nov 13, 2019

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Recently purchased a 2020 Santa Fe limited. Super easy!...

Recently purchased a 2020 Santa Fe limited. Super easy! Mike made it an easy process. Sorry I forgot the guys name but finance guy was awesome as well. They noticed a small issue with the gas door hinge - had it on order before I even got to the car to notice it. Also had a minor issue with paint chip on door, service manager took care of it immediately! Highly recommend! And you get snacks and water while waiting for service.

Jun 24, 2019

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Everyone AMAZING!

I can truly say is they worked really hard to help me! Tony was Literally EVERYTHING! I'm pleased and happy with the role each of them played in helping me obtain my very 1st BRAND NEW VEHICLE!

Jul 15, 2018

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Easy going process

Everybody was really friendly and helpful. This is the second time i buy a car from them. I recommended to everybody that is looking for a great deal with great service.

Jun 12, 2018

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Good place

Good place They work out everything so I can get a new car Payment and interest it was not that bad. And good people t

May 06, 2018

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Excellent customer service! Kudos to Sydney and Francisco!$

Excellent customer service, both Sydney and Francisco were wonderful..and Francisco was great with my daudhter Em..she liked you, you got up to..15

Apr 07, 2018

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Great experience!

The personnel was very professional and courteous, specially Francisco and Eddie. They always were looking for the best alternatives for us finding the way for the best deal.

Mar 26, 2018

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Very positive experience

I can’t say enough about the team that I dealt with. Francisco was honest and really worked hard for me. I highly recommend the dealership. I started with an internet search - Diane was my initial point of contact. When she wasn’t available Carey came out and introduced herself and paired me (and my best friend who also bought a car this weekend!) with Francisco. I couldn’t be happier. We were there two consecutive days so we got to meet and deal with several people!

Mar 09, 2018

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Our first auto purchase in florida

We went to look at cars, but ended up purchasing one. The staff was wonderful to work with especially Francisco Ayala. He was very patient and very knowledgeable .

Mar 01, 2018

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Amazing customer service!!

Great experience!! Customer service is exceptional! Management is top notch! Highly recommend! My vehicle was ready when I arrived so wait time wasn't bad!

Feb 18, 2018

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Great customer service

Everybody from customer service to sales to credit it was such a great experience also Sydney was amazing she was the whole reason for are visit

Jan 27, 2018

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AWESOME

It was great! Great service, everyone was so ready to help and listen to what I needed and wanted! There was no pressure and it was just a wonderful experience!

Dec 08, 2017

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2017 Ioniq purchase

Huge Hyundai fan...our new Ioniq is Hyundai #8 or 9 purchased or leased since 2001 and #6 from this dealer location (originally Bob Dance, now Headquarter). I love Hyundai and I'm very loyal to this dealership.} As long as they're fair and treat me well, I will continue going back.

Dec 07, 2017

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Great experience

Great experience and a great price. Entire stuff was easy to work with. No pressure at all. Came in unsure about what vehicle I wanted. Francisco was very patient as I test drive multiple vehicles before choosing my new Elantra GT.

Nov 28, 2017

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Awesome buying Experience

I brought my previous Sante Fe from another dealership in the Orlando area and did not have such a great experience. My buying experience at Headquarter was great. I did not feel pressured and believe they provided a great price. Hate that the dealership is relocating but I believe its worth the trip.

Nov 03, 2017

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Excellence

Francisco Ayala was sincere,helpful, patient and organized. When I buy my next vehicle I'm definitely going to see him. I wish more salesperson are like him

Oct 16, 2017

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Brian Villavicencio- 2017 Sonata

Excellent customer service! I will be back in the future for all my service needs and will recommend dealership to all my family and friends.

Sep 24, 2017

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Respectful, Professional, caring dealership

Hyundai Headquarters, has great, professional People, willing to work with you under difficult Circumstances, I was hit stopped at light Twice, 2nd hit through me into older model van That tried to get out of accident scene, van crossed over 2 lanes and took off. Police, etc.. said that the "foldable back in , kept me from Being really hurt. This is my 4th Hyundai, Very pleased. Turned in my sonata with 15,000 miles, Elantra wrecked had on 1,500 miles on it. Very satisfied, thank you

Sep 23, 2017

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Best Dealership in Town

I have owned Elantras and found my way to Hyundai Headquarters and my experience was and still is very good. They have called me to make sure that I am happy and that the automobile is running exceptionally well. I would recommend them the everyone.

Sep 18, 2017

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Bensey Tucson

Basically we got what we wanted in the car. Concerned about warranty. Wonder if it takes so long so they can wear you down. We do love the car.

Jul 07, 2017

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Great Job

Francisco was great. He was friendly, patient, and thorough. He sat in the car and explained everything! Will definitely come back to see him when I need another car.

Jun 30, 2017

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awsom

Had a wonderful experiance. Every one was professional and well mannered. I will recommend my salesperson to anyone I know in need of a car.

Jun 28, 2017

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Hyundai lease

This was the best experience I've had leasing a new vehicle. This was my 5th lease. Honest, accurate, no surprises. Got exactly, actually more, than I wanted at the price and terms I wanted. Hadn to travel further than normal but it was worth the extra time

Jun 23, 2017

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I was lied to.

I went to this dealership with a friend to look at used cars. I was shown a 2015 certified. I was told by the salesman and also have a pamphlet that stated certified Hyundai came WITH the remainder of the 10 year 100,000 mile warranty. The finance manager added more than $1800.00 for a warranty. I called back and questioned it. Guess since I am disabled senior citizen and a Veteran they would just screw me over. I live on a very limited income and this dealership took advantage of me. I would rate this dealership a 0 but it won't let me go that low.

Jun 16, 2017

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Awesome!

We are so thankful that Francisco Ayala came over and guided us in this major and important purchase. He was professional, knowledgeable, but most of all he made us feel like we were family. We love our Hyundai Tucson!!!!!

Jun 13, 2017

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LOVE MY NEW SANTA FE

SIMPLY AMAZING LIKE ALWAYS! HE IS ALWAYS GOING ABOVE AND BEYOND TO MAKE SURE THE PROCESS IS A SMOOTH ONE! HIGHLY RECOMMEND THIS PLACE!! THANK YOU FRANSICO!

May 31, 2017

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Excellence Service

If all your salespeople are as good as Francisco, you will continue having very satisfied and happy customers. He spent MANY hours trying to satisfy our needs, with the right vehicle, monthly payments, etc. I would definitely refer his services. Well done Francisco!!

May 18, 2017

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Elantra Purchase

Francisco was very helpful and his understanding of the product was key to our purchase decision. The same goes for the person in Finance. However, the overall purchase experience took longer than expected, having a small child with us made it harder to sustain it.

Apr 14, 2017

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satisfied

good service for a good auto as this is th 3rd car I've gotten from this dealer so if I wasn't satisfied I wouldn't keep on coming back to them.

Apr 13, 2017

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Love my new car!

Francisco was great and he was professional and straight forward. I love my new car and would definitely recommend anyone to Headquarter Hyundai. My car buying experience was great!

Apr 13, 2017

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MARITZA LOPEZ

since I get to the dealer, every single person working there where great. Very respectful. I will definitely recommended this dealer to anyone who is looking to buy/lease a new car.

Mar 07, 2017

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Happy Customer

The entire transaction was smooth and the customer service was excellent. I would highly recommend sales person Francisco Ayala. He went above and beyond by going to Sarasota to pick up my 2016 Hyundai Veloster. Thanks!

Jan 25, 2017

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Great service!

Great place to buy a car new or used. Francisco was great and so helpful and so is the rest of the staff! I have already started letting friends and family know what a great place it is to buy a car!

Dec 31, 2016

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Pretty good...

Helpful people (especially Joel and Francisco), but negatives remain at the forefront in my head for the overall experience, down to the uncomfortable chairs and time spent there. I also appreciate how real Jake kept things with me on the Finance side, and that he and Joel made themselves available for questions after the purchase.

Sep 13, 2016

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Awesome!

Francisco and Jorge are my go to guys for any car buying needs! I know with them I will be taken care of!! They are easy to talk too and helped me in everything I need!

Sep 10, 2016

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Great service

Outstanding service from start to finish ! The experience with Francisco was just wonderful! He has been so helpful with everything since I got the car! If you need a car this is the place and the person.

Aug 25, 2016

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Headquarters Hyundai

Very pleased with the staff & management. The customer service & internet service were excellent. They were very courteous & helpful. A plus! I can not tell you how happy I am with my new Santa Fe Sport.

Aug 10, 2016

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Who knew Hyundai was such a great car

Having always bought American name plate vehicles I did not think about Hyundai. But after seeing so many of them on the road, I decided to try one out. Also, the deals that they have now pushed me even more. One of things that impressed me is how many features that are standard. The vehicle has great pick-up for a 4 cylinder with the advantage of great gas mileage. The reason I wanted something like the Elantra GT that I bought is that it is sleek and yet gives me more room for my dog and the "road trips" around Florida that my sister and I take.

Jul 28, 2016

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Great service

Everyone was really helpful and great very attentive helped me out a lot to make the right decision on what car I wanted Francisco was of great help to me I would recommend him to everyone I know

Jun 10, 2016

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Excelent in everything

Purchased the vehicle and everything was excelent. Mostly it was over the phone and email and the communication was great. Even coordinate window tint. Awesome job guys!!!

May 26, 2016

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Awesome

Everything was great from the moment I walked in the door. Francisco was excellent to work with and I would recommend him to anyone looking for a new car.

May 19, 2016

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review

didn't like the finance guy though. Said "i doubt you'll get less than 4.99." called bank the next day and got 1.99. He also immediately assumed that we wanted a 5 and a half year financing plan. Kind of the typical sketchy finance guy. Mark Wilson. Immediately gave an uncomfortable vibe like we were doing him a disservice by being in his office. Jake was great though.

May 05, 2016

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Review

The experience from the time I walked in the door to the time I left was amazing. All of the people were more than helpful.

Feb 18, 2016

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Amazing

Francisco did an amazing job! Helped me with all my questions and made sure I left happy! I recommend that people go to Francisco for there next car!

Dec 11, 2015

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Headquarters Hyundai is a must stop if you car shop!

I personally favor Francisco Ayala as a sales rep. He is professional, kind, and helpful. The staff of Jorge, manager John, and Finance Mark are all good people. You can buy anywhere but why not make friends along the way and enjoy the experience. Thank you Guys!

Jun 10, 2015

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experience

I found the dealership clean and we'll organized. Personal were professional and helpful. I would recommend too anyone looking to purchase or lease a car

Jan 05, 2015

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Very happy customer

What a great experience ! I was never pressured, and was treated very fair at all times. My sales person Francisco met every single request, and him and his manager made sure that I understood everything. I come here for service and now I will make sure all my friends and family buy from Headquarter Hyundai. If you want to have the best car buying experience come see Francisco and Mr. Perez, thanks guys!!

Dec 17, 2014

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Happy Customer

I just bought a New Santa Fe at this dealer and I was really impressed by the service and good deal I got for my trade in. I was just looking, I didn't intended to buy that day, but I didn't feel harassed and they gave a really good deal, plus the car I wanted, with all included!!

Oct 07, 2014

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Excellent

Everyone gave me quality service, but I would also recommend our sales person Francisco Ayala. We had all around service, no complaints I would recommend this location. Nilda

Tony Frazier

Tony Frazier

Sales Consultant

30 Reviews
Certified
Contact Me
Dealership Experience 1 years 1 months
Industry Experience 4 years 2 months
Recent Reviews

Feb 23, 2020

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Our Salesman Tony and the entire crew were phenomenal....

Our Salesman Tony and the entire crew were phenomenal. Very professional and courteous. This is our third Hyundai car purchase and in Gods name we plan on making it more too come.

Jan 22, 2020

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I have been looking at the Genesis G70 for about 2 years...

I have been looking at the Genesis G70 for about 2 years since it came out and I knew I wanted one the second I saw it. I waited patiently and finally got the opportunity to purchase one. From the second I walked in the door and looked at the g70 in the showroom I was greeted by Tony. Super professional and laid back gentleman. I told him everything I wanted from features, color,wheels etc. Didn't think it would be possible since I am super picky. He found the exact car I wanted! I was so excited!!! He spent time with me going over every feature in the vehicle, any questions I had, and all the great benefits Genesis offers. He helped me program everything in my vehicle, set up my remote app on my phone, and made sure I was 100% satisfied before I left the lot. This was my easiest, stress-free, greatest car purchase ever. I couldn't be any happier. Also thank you to Mr. Wolf and Mr. Chuck for helping me purchase my dream car!

Jan 21, 2020

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Very happy with the service that I recieved from Tony,...

Very happy with the service that I recieved from Tony, Ismael and Dave. All of them made me feel good about my purchase of the G70. All were professional and made the experience personal. Thank you

Jan 01, 2020

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Tony and Staff Earned our Business

Tony Frazier listened to our needs, gave us informative and effective test drives on two vehicles we showed interest in. Tony was knowledgable about those vehicles, answering all our questions. Patiently and pressurelessly, he went above and beyond our expectations for attention and service. Both the Sales Manager and Finance Managers were timely, friendly, professional, and informative, showing sincere concern for our satisfaction as consumers.

Jan 01, 2020

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Overall a good experience

Christopher Moore was very efficient and knowledgeable concerning his end of the deal. He did not waste time trying to sell me items I didn’t need.

Dec 30, 2019

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Good Experience

Tony Frazier was courteous, professional, and knowledgeable while we were purchasing our new car. All in all, it was a good experience, but while closing, I should have more carefully looked at the small print indicating that the information provided on the car was a supplemental dealer label and not the MSRP info.

Dec 28, 2019

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Great Service

Tony was very helpful and efficient. He helped me through the whole process and I was able to find me exactly the car I was looking for. Christopher was extremely helpful in finishing up the financial side and you can tell they know what they’re doing. It was a great experience overall.

Dec 27, 2019

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new car purchase

Tony Frazier greeted us when we walked thru the door and stayed with us thru the whole transaction. when we picked out the car he took the time to explain all the features. Thank You Tony for all the help!

Dec 17, 2019

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2020 Tucson Sport Purchase Experience

Everyone that I dealt with was extremely friendly and professional. This includes Henry setting up my visit, Tony assisting me thru the entire purchasing process, Jorge working out the sales price, incentives and finalizing the purchase with Yustin. I want to especially thank Tony Frazier for listening to our needs and being there, as mentioned, thru the entire process. Throughly explained all the operating fucntions of the 2 vechicles we were interested in. He made sure to give me a complete tour of the dealership including the parts and service departments. In the past, buying a new car has never been a good experience for me, filled with unnecessary price negotations and unwanted high pressure sales tactics. This buying experience was excellent and the customer service that I received was outstanding.

Dec 07, 2019

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Hyundai Santa Fe Purchase

I bought my car from Tony Frazier, and he was very professional and he was easy to talk too. I gave him a long list of requirements I wanted in order to buy a new SUV, and he found a Santa Fe with all of those! He was very friendly and patient with me throughout the process.

Dec 07, 2019

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Quick and smooth

🎊🎊🎊 I got today my Elantra Sport 2020!!!! Brand new sexyyyy car, shout-out to Tony Frazier sales Professional that helped me out with the process, made it quick and easy... Thank you so much, and today is PARTY TIME 🎉🎉🎉.. Thank you again Tony you're awesome!

Nov 30, 2019

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Tony was great

Tony was great and I appreciate the effort in getting the car I wanted. They didn’t have the color I wanted so Tony went and picked one up from another dealership.

Nov 27, 2019

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Oil change turned into a new car

Went in for an oil change on my 2013 and Tony showed me options for an upgrade. Kind and non pressure sales...just the facts.

Nov 17, 2019

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Great service!

I would recommend this dealership to anyone. Everyone is nice and very helpful. Tony is knowledgeable and friendly. Shawn is also knowledgeable and super friendly.

Nov 13, 2019

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Good Service but could offer more seamless transition.

Customer service is great but I think they should work on numbers and offers more and transition for order could be more simpler. Hope they can provide better rates and services to next customer

Nov 09, 2019

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Professional Service all tye way

Hi Tony thanks for being very knowledgeable and professional because thats what sold me. Again thanks again for getting us something to eat because thats what i needed for my diabetes. Your a kind person.

Nov 09, 2019

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Above and Beyond

Tony was extremely helpful with the purchase of my new accent. He was kind and informative, and answered any questions that I had. When there were some issues with financing, Tony and the team at Headquarter spend several hours to find a solution so I could take my car home. Thank you so much for your help!

Nov 04, 2019

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Fast efficient courteous and excellent

Agents were very helpful thorough professional... Yustin Jordan in finance was very helpful and professional. I was completely satisfied cool. Keep up the good work.

Oct 28, 2019

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Hyundai HQ Sanford

Went in to get my car checked out for maintenance and ended up walking out with a new car. I really enjoyed this dealership and the people I got to work with a great sales team and came up with a price package that was manageable for my needs. Tony was my direct sales person and he went above and beyond my expectations and really helped me from the moment I walked in until the moment I left happily driving my new car.

Oct 25, 2019

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Spectacular

Tony approached me prior to checking in with a very welcoming attitude, made me feel right at home. Went over some paperwork and viewing of another vehicle. Great overall customer service!! Highly recommend.

Oct 18, 2019

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A Decent Dealer experience

Overall I will rate my time at the dealership an 8.5 out of 10. I would have rated a 9.5 but they did one thing that upset me (but was quickly fixed). I stopped by the dealer on a Thursday night and took a 2015 Sonata for an extended test drive. Before I even went to the dealer I called and talked to the internet sales person and told them I had searched Hyundai’s official website for a certified pre-owned Sonata and located two options, one at their dealership with 49k miles lister for $12.5k and another at Orlando Hyundai with 51k miles for $10,900. I asked if they could price match another cpo car with similar features and miles from another dealership. They stated they could so I stopped by their dealer. Fast forward to Friday morning I come in and they presented me with their price, it is not priced matched even though I gave them all the information in 24 hours to get everything set up. When they showed me the price I wanted to get my old car and drive to Orlando Hyundai to get the same car for a lower price. I gave them one opportunity to fix the price and match the other dealership and they were able to. It just rubbed me the wrong way that I went out of my way to confirm they can do it when I talked to the internet sales team, provided them the details from the other dealer and they didn’t use the time I gave them. Other then that issues the rest of the process was very smooth and the sales person “Tony” was friendly and did his best to get the dealer to work with me in the price of the car.

Oct 17, 2019

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My experience at dealer

I had great experience at dealership and my sales person Tony Frazier was out standing. He answered all my concerns and stayed with me through the entire process. Make sure you ask for him if in the market for a new vehicle.

Oct 09, 2019

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Best experience at a dealership

I worked with Toni Frazier and the team at Headquarters Hyundai and they were fantastic! I highly recommend Toni and Headquarters for any vehicle you may be looking into. Hyundai and Genesis are in a league of their own with the quality of their products and Headquarters backs it up in their customer service. I am very pleased with the Genesis and I look forward to the future of these to come from Genesis!!!

Aug 01, 2019

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Great service !

I came in just to get an oil change but they made me an offer i could not refuse ! I love headquarter Hyundai. I will always be a loyal customer.

Jul 31, 2019

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Purchased car that was previously leased.

I have always been pleased with the service I receive here, which is why my husband and I keep coming back to this Hyundai dealership. Everyone goes above and beyond, from the service department to sales/finance department.

Jul 16, 2019

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Tony was Amazing!

Tony was incredibly helpful...funny, patient, knowledgeable, he made sure we had full support all throughout the process. Truly appreciate him sharing his cell and time if we needed help after we left as well. Would love to work with him again in the future. Kevin was incredibly helpful as well when it came to our old car, making sure we were safe and knew all of our options. Incredibly friendly as well.

Jul 12, 2019

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Amazing experience!

Mr. Tony was amazing, patient and with a great sense of humor. I loved the car and he made it happen!! Would definitely recommend him and I’ll always be thankful for his great service!

Jun 24, 2019

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Everyone AMAZING!

I can truly say is they worked really hard to help me! Tony was Literally EVERYTHING! I'm pleased and happy with the role each of them played in helping me obtain my very 1st BRAND NEW VEHICLE!

Jun 24, 2019

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Good experience

Tony was very helpful at a tome when your dealership was in transition to a new location. If he didn’t know he would find out.

Apr 13, 2017

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MARITZA LOPEZ

since I get to the dealer, every single person working there where great. Very respectful. I will definitely recommended this dealer to anyone who is looking to buy/lease a new car.

Maurice Smith

Maurice Smith

Sales Manager
Recent Reviews

Feb 23, 2020

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Our Salesman Tony and the entire crew were phenomenal....

Our Salesman Tony and the entire crew were phenomenal. Very professional and courteous. This is our third Hyundai car purchase and in Gods name we plan on making it more too come.

Jan 14, 2020

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Justin, Jill, Jamar and the whole HQ team have been...

Justin, Jill, Jamar and the whole HQ team have been superb! From the demo and delivery of our new 2020 Palisades to the help getting us back on the road after our unfortunate tailgate glass broke. We appreciate the personal service provided and will absolutely recommend our family and friends to HQ to work with this fabulous team!

Dec 30, 2019

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Good Experience

Tony Frazier was courteous, professional, and knowledgeable while we were purchasing our new car. All in all, it was a good experience, but while closing, I should have more carefully looked at the small print indicating that the information provided on the car was a supplemental dealer label and not the MSRP info.

Nov 04, 2019

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You need to storm out to get a good deal

My purchase experience at Headquarter Hyundai started out bad, then turned around into a great experience. I dealt with three people in the purchase of my 2020 Veloster Turbo Ultimate. My experience started out with me arriving to the dealership and being greeted by Michael D’Agostino. Michael took some extra information as we discussed which car I wanted. The specific trim I was interested in wasn’t available at the dealership, so I test drove a Veloster 2.0 Premium. This allowed me to get a feel for the interior, though the turbo and 2.0 drive styles are very different. I was interested in leasing the car and had already done a lot of research from Hyundai’s website. I knew what the MSRP was and what my trade-in was worth. I was shocked when the sales manager, Maurice Smith, came back with a monthly cost of almost $200/month more than what was shown on Hyundai’s site ($286/month). The price was bumped up by a $1,836 dealer installed equipment fee (nitrogen filled tires, etc.) and the known $780 dealer fee. I negotiated back and forth with Maurice regarding my trade-in and removing the dealer installed items. He informed me that this car was rare and that it was a $30,000 car, so he didn’t know what I was expecting. I told him I was expecting the price to be closer to the MSRP. Maurice again let me know that this car was hard to find, etc. The way he was speaking to me was in a very condescending manner, as though I was insane to think I could get the car for around $300 a month. It was at this point I decided to leave, I asked Maurice where my keys were and that I was done. He replied that he didn’t want my keys and they were on the front desk. I left the dealership and was in my car reversing out of the parking space. In my rear-view mirror, I see a man in a tie running out of the doors telling me to stop. I get out of the car and meet David Castro, the desk manager. He asks me if we can get a deal would I sign. Absolutely, that’s what I’m here to do, but I’m not going to be taken advantage of. While walking back into the dealership I explained to David (with Maurice walking next to us) that Maurice kept informing me of the rarity of the car in a way that was trying to justify the higher cost of the car. David and I entered one of the perimeter offices and he asked to see what the Hyundai site showed. After showing David exactly what I entered, he left the office for about 3 minutes and came back with a deal that I was looking for ($308/month). I was very happy, but at the same time very mad. Why did I have to storm out of the dealership to get a fair deal? Was it because I look younger, or maybe I wasn’t taken seriously at first? I can’t say for sure, but the fact that the “walk away” is still a thing in 2019 is sad. I told David that I hope next time it won’t take me storming out to get a fair deal (unfortunately I’m sure it will be required). Michael called me Saturday morning to let me know the car came in from Miami and was ready, it was like Christmas. I went to the dealership and saw the car, it was BEAUTIFUL. While I’m looking at the car, Maurice Smith came out and said “See, I got it done for you!”. My blood boiled, I let him know that it was not him who “got this done” but it was David Castro giving me a fair deal that did. Maurice didn’t understand why I was upset. He let me know that he had to work out trading with the other dealership for the car (I thought that was part of his job). I apologized for my rudeness and thanked him for his part in getting the car here. Michael and I finished everything up and I drove off in my new 2020 Veloster Turbo Ultimate. I can’t say enough great things about Michael D’Agostino and David Castro. Maurice Smith on the other hand needs to be coached on how to speak with customers and to not seek praise for doing his job, especially after driving a customer to storm out of the dealership. If it wasn’t for the need to storm out to get a deal, I would have given the dealership five stars instead of four.

Jun 24, 2019

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Everyone AMAZING!

I can truly say is they worked really hard to help me! Tony was Literally EVERYTHING! I'm pleased and happy with the role each of them played in helping me obtain my very 1st BRAND NEW VEHICLE!

Aug 18, 2018

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Great experience

The team treated us well and Brandon worked very hard to get us exactly what we were looking for. Very happy with my purchase there.

Aug 11, 2018

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A1 customer service!

Chris was amazing and did everything possible to work with what I had which wasn’t much. The process was frustrating and long but Chris helped me and understood my situation along the way. Definitely would recommend this dealership to anyone that’s looking to buy. Everyone pitches in to find you the best deal possible

Jul 27, 2018

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Awesome!

Excellent service and great products, i love hyundai and their cars are getting better and better everytime. Management and employees are really nice and super welcoming everytime i visit. Im glad to business with headquarter hyundai.

Jul 23, 2018

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Good Job

Very professional and friendly. Enjoyed working with the whole staff they were helpful and informative no pressure applied and made the process go very well.

May 29, 2018

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Great Experience

Enjoyed the visit with excellent customer service and a smooth transition into the new vehicle. Would highly recommend this location for a great car buying experience. Thank you Chris Carpenter. We love the Kona!

May 12, 2018

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Great Customer Service!

This was our second time to the dealership. Maurice remembered us & was honest, direct and helpful. Jeff was full of knowledge & great to work with!

May 07, 2018

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Great experience!

I have to say everyone at this dealership was so friendly from beginning to end. There was a no pressure atmosphere, which is wonderful. I was comfortable enough to make the right choice in purchasing my vehicle with them. They listened to my needs and showed me the right vehicle fit for me. I love it! Thank you guys.

May 06, 2018

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Highly recommend

This is my first time buying a new car but Nick and Maurice worked hard get the best deal for me. Nick made the entire process very easy and stressfree. Their whole team was very attentive. I would highly recommend them.

Apr 22, 2018

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Great Service!

Everyone at the dealership was very helpful and polite! Shout out to Chris Carpenter, our car salesman! Go see him at Headquarter Hyundai in Sanford.

Apr 08, 2018

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Went back after driving others

Nick was very nice, laid back and very informative. Maurice worked well with us on pricing options. Eddie made fast, thorough work of all paperwork

Mar 26, 2018

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Very positive experience

I can’t say enough about the team that I dealt with. Francisco was honest and really worked hard for me. I highly recommend the dealership. I started with an internet search - Diane was my initial point of contact. When she wasn’t available Carey came out and introduced herself and paired me (and my best friend who also bought a car this weekend!) with Francisco. I couldn’t be happier. We were there two consecutive days so we got to meet and deal with several people!

Mar 19, 2018

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Very nice

Salesman soo attentive, gave very detailed information, friendly and clear. Very smooth transaction, understanding and flexible. Courteous, and straight. Very clean environment, no pushing and good

Feb 28, 2018

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Nick and Maurice were great!

I can’t say enough about this dealership. Due to a previous accident that forced me to buy a new car, I was put into a rental car. The day I bought from HQ Hyundai, I had to return the rental. Maurice and Nick went out of there way and had me picked up in order to bring me to the dealership. The entire process, from negotiation to paper work was seamless. I got a great deal! Once again, thank you Maurice and Nick!

Feb 18, 2018

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New car purchade

Excellent customer service. Large selection. This is our second new car buy from them. Jose and Eddie were awesome! Whether we are making a purchase or have our cars in for service, the team has been great.

Dec 07, 2017

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Great experience

Great experience and a great price. Entire stuff was easy to work with. No pressure at all. Came in unsure about what vehicle I wanted. Francisco was very patient as I test drive multiple vehicles before choosing my new Elantra GT.

Oct 27, 2017

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Review

I had a great experience. The staff was friendly and knowledgeable. I never felt pressured. This was the first dealership to actually work with me. Would recommend over and over.

Sep 07, 2017

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Great experience

My experience was handled with kindness and consideration . I am looking forward to getting service at this location to make sure everyone is as kind as the sales team.

Aug 19, 2017

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Vialva Hyundai Santa Fe Review

Great vehicle, great value for my money. I love all the new features including the moonroof, navigation syste,, Sirius XM radio trial and the 19 inch wheels

Aug 06, 2017

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HQ Hyundai

Our first time at HQ and I couldn't be happier. We purchased a '17 Sonata and it's amazing. Spoke to Diane over the phone and dealt with Gabe once we got there. Maurice signed the deal and we were on our way. Way to go, Headquarter!

Jun 11, 2017

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Great experience!

I am very satisfied with how I was treated at this dealership and with the Hyundai Ioniq. The vehicle has exceeded my expectations. I would recommend this dealership to others.

Jun 10, 2017

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Overall great!

Everyone was very helpful and keeps in touch even after purchase. Every time I go in the dealership everyone greets you right away making you feel welcome!

Apr 29, 2017

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Very happy customer

My wife and I are in our 70s and certainly have had our share of automobile experiences, some good and some not so good, but I have to say this by far was the best auto buying experience that we have been involved in. A big thank you to all, Ed and Cathy Boucher

Apr 18, 2017

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How car buying should be :)

From start to finish I can honestly say that Headquater Hyundai's entire staff went above and beyond with my car purchase. I left without doubts as well as happy and pleased.

Diane Feger

Diane Feger

Internet Sales
Recent Reviews

Jan 01, 2020

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Tony and Staff Earned our Business

Tony Frazier listened to our needs, gave us informative and effective test drives on two vehicles we showed interest in. Tony was knowledgable about those vehicles, answering all our questions. Patiently and pressurelessly, he went above and beyond our expectations for attention and service. Both the Sales Manager and Finance Managers were timely, friendly, professional, and informative, showing sincere concern for our satisfaction as consumers.

Oct 20, 2019

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Friendly and down to earth

chuck and his staff were nothing short of amazing. They really made us feel welcome and they were not pushy. I appreciate his patience and kindness . Would recommend headquarter!

Jul 30, 2019

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Reneged on written offer

Very unprofessional experience. I received a written proposal which the dealership reneged on. Maurice was very defensive when I stated that I was not interested in purchasing the Decor Package @ $1863.00 (Nitrogen in tires and roadside with tire hazard for 12 months.) He told me that all of the cars have it and he would not sell me the car at the price quoted on a written offer without it. Jill stated that “the dealer needs to make a profit”. I have written an email and left a message for the general manager William Wolf to contact me and have not received any response.

Jun 10, 2018

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Car buying Experience

Bought a new car, traded an old one, dealt with several people and all were very pleasant. It was fairly painless and all said and done with in 3 hours. Brandon Rivera who is not listed below was a very informative and one of the best sales men I have had to deal with.

Jun 03, 2018

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Got the deal I wanted!

In and out in 3 hours. Not bad for a first visit with test drive, trade in, and finance. Everyone was really nice and worked hard to get me the deal I wanted. I would definitely recommend them to my family and friends.

May 07, 2018

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Great experience!

I have to say everyone at this dealership was so friendly from beginning to end. There was a no pressure atmosphere, which is wonderful. I was comfortable enough to make the right choice in purchasing my vehicle with them. They listened to my needs and showed me the right vehicle fit for me. I love it! Thank you guys.

Apr 19, 2018

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Very good experience

This is the 3rd Hyundai we have purchased from the dealership. As with the others, we are pleased. No doubt this will not be our last!

Mar 26, 2018

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Very positive experience

I can’t say enough about the team that I dealt with. Francisco was honest and really worked hard for me. I highly recommend the dealership. I started with an internet search - Diane was my initial point of contact. When she wasn’t available Carey came out and introduced herself and paired me (and my best friend who also bought a car this weekend!) with Francisco. I couldn’t be happier. We were there two consecutive days so we got to meet and deal with several people!

Mar 12, 2018

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Headquarter Hyundai is Awesome

Headquarter Hyundai is awesome. Great sales experience. Friendly staff. Excellent customer service. Great prices. I recommend headquarter Hyundai to everyone. Great finance and warranty options.

Mar 09, 2018

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Top Notch

I’ve never had a better experience buying a car! From the salesman, Chris Carpenter to the closer, Trent. I was extremely impressed by their professionalism and knowledge. There was no haggling as I was given a very good deal without doing “the dance”! I was given a good price for my trade.

Feb 28, 2018

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Nick and Maurice were great!

I can’t say enough about this dealership. Due to a previous accident that forced me to buy a new car, I was put into a rental car. The day I bought from HQ Hyundai, I had to return the rental. Maurice and Nick went out of there way and had me picked up in order to bring me to the dealership. The entire process, from negotiation to paper work was seamless. I got a great deal! Once again, thank you Maurice and Nick!

Dec 12, 2017

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bjk

Sales were not pushy. Finance more aggressive. Dealership very neat and clean. Could have had a railing for the steps to get into the dealership

Nov 28, 2017

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Awesome buying Experience

I brought my previous Sante Fe from another dealership in the Orlando area and did not have such a great experience. My buying experience at Headquarter was great. I did not feel pressured and believe they provided a great price. Hate that the dealership is relocating but I believe its worth the trip.

Nov 09, 2017

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How happy I am with my S.U.V.

I am a quiet person, it is hard to do a review. Just to say that I am very blessed to have such a nice vehicle to drive. Thank you, Susan Dixon

Oct 01, 2017

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Actually had a great experience

Robert Hughes was very helpful and got us in and out with less hassle than usual. Was very happy with his help and understanding. Great job!!

Sep 24, 2017

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Respectful, Professional, caring dealership

Hyundai Headquarters, has great, professional People, willing to work with you under difficult Circumstances, I was hit stopped at light Twice, 2nd hit through me into older model van That tried to get out of accident scene, van crossed over 2 lanes and took off. Police, etc.. said that the "foldable back in , kept me from Being really hurt. This is my 4th Hyundai, Very pleased. Turned in my sonata with 15,000 miles, Elantra wrecked had on 1,500 miles on it. Very satisfied, thank you

Sep 05, 2017

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Headquarter Hyundai wants your business!

I bought my first Hyundai Santa Fe in 2010 and was so impressed with this vehicle that I wanted to upgrade to a newer model. I found the car that met my criteria at Headquarter Hyundai. From the minute I contacted the dealership- everyone with whom I interacted was customer oriented, friendly and helpful. If the visit could be improved it would be the readying on my car - the wash and detail was just ok. I ended up re washing the car when I got home. Looking for a dealership that listens and is willing to work with you? Look no further- you got it with Headquarter Hyundai! I drove off the lot with a car that I love.

Aug 06, 2017

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HQ Hyundai

Our first time at HQ and I couldn't be happier. We purchased a '17 Sonata and it's amazing. Spoke to Diane over the phone and dealt with Gabe once we got there. Maurice signed the deal and we were on our way. Way to go, Headquarter!

Jul 26, 2017

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Overall experience

I had an amazing experience buying my first car here and definitely will be returning for maintenance on my vehicle. Thank you soo much to everyone who gave me an overall amazing experience!

Apr 07, 2017

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Great sales experience!

Excellent sales experience at Headquarters Hyundai. This is my sixth Hyundai and I will be a repeat customer. I will definitely be recommending customers that I know drive Hyundai's.

Feb 17, 2017

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Carl Harper's Sana Fe Review

I wish to thank the staff at Headquarter Hyundai for making our recent visit a very pleasant event. I wish to thank Don Berry for being very positive in a professional manner from the time he greeted us on our arrival until we departed. He was very courteous, and respectful. We had selected a model from your web site. Don showed us the vehicle, explained it's features. After he learned more about our need, he suggested a model that we agreed on, and liked much better. At no time did we feel any pressure. All the other employees that we came in contact, contributed to making the price more in line with our expectations. We left the dealership very happy.

Nov 15, 2016

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Happy Customer

I was able to get the car I wanted at the price I was happy with! I love the service provided at Headquarter Hyundai. I know I can go back if I need anything.

Jorge Rivera

Jorge Rivera

Sales Manager
Dealership Experience 3 years 11 months
Industry Experience 13 years 2 months
Recent Reviews

Feb 12, 2020

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Dealer really. Beautiful ,Excelent . Sevice , the....

Dealer really. Beautiful ,Excelent . Sevice , the. Best. Atention,, Mr. Rivera Great and. Profesional. Manager and. Christian very. Profesional too Everything Perfect for Me . I’m very. Happy with my new car 🚗. Thanks very much

Jan 22, 2020

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They went above and beyond to help me and im greatful...

They went above and beyond to help me and im greatful they were very understanding to my situation as a single mother especially justin. Love my new car.

Dec 17, 2019

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2020 Tucson Sport Purchase Experience

Everyone that I dealt with was extremely friendly and professional. This includes Henry setting up my visit, Tony assisting me thru the entire purchasing process, Jorge working out the sales price, incentives and finalizing the purchase with Yustin. I want to especially thank Tony Frazier for listening to our needs and being there, as mentioned, thru the entire process. Throughly explained all the operating fucntions of the 2 vechicles we were interested in. He made sure to give me a complete tour of the dealership including the parts and service departments. In the past, buying a new car has never been a good experience for me, filled with unnecessary price negotations and unwanted high pressure sales tactics. This buying experience was excellent and the customer service that I received was outstanding.

Dec 10, 2018

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Wonderful Dealer!

I came to this dealer, seeking my first car and I do not regret it at all. Jose Narvaez, Chuch Brumm, and Jorge Rivera did everything they could to get me approved, and I still can not believe I got a car from a dealership being 19 years old. I recommend all first-time buyers coming here because they have great deals and the team is fantastic.

Jul 27, 2018

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Awesome!

Excellent service and great products, i love hyundai and their cars are getting better and better everytime. Management and employees are really nice and super welcoming everytime i visit. Im glad to business with headquarter hyundai.

Jul 25, 2018

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Above and beyond

When I went in looking to get a new car Brandon did everything he could to get me exactly what I wanted. Brandon was very honest and upfront with me through the whole process. He went out of his way to help me and I could not be more appreciative!

Jul 16, 2018

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Working with Brandon at HQ hyundai on Sanford

Working with Brandon at HQ Hyundai was a true blessing. My husband and I shared with Brandon just how much I dislike shopping for a new car. I dislike it very much! Brandon went out of his way to make the dealing, waiting and purchasing a nice experience. I would reccommend Brandon and HQ to all of my friends.

Jul 15, 2018

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Easy going process

Everybody was really friendly and helpful. This is the second time i buy a car from them. I recommended to everybody that is looking for a great deal with great service.

May 29, 2018

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Great Experience

Enjoyed the visit with excellent customer service and a smooth transition into the new vehicle. Would highly recommend this location for a great car buying experience. Thank you Chris Carpenter. We love the Kona!

Mar 16, 2018

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very welcoming and such caring people

went in just looking for a car & it’s price, walked out with not just 1, but 2 cars within 4 days max. great dealership and the staff there are super friendly and most definitely work with you when you need them to.

Nov 30, 2017

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Amazing

Really good costumer service and for sure I will return to make another purchase. Mr. Natole was really friendly and I couldn’t be happier with his work.

Nov 09, 2017

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How happy I am with my S.U.V.

I am a quiet person, it is hard to do a review. Just to say that I am very blessed to have such a nice vehicle to drive. Thank you, Susan Dixon

Oct 16, 2017

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Brian Villavicencio- 2017 Sonata

Excellent customer service! I will be back in the future for all my service needs and will recommend dealership to all my family and friends.

Oct 14, 2017

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Customer Satisfaction Survey

Courteous, professional and amicable experience. Mr. Himmel was detailed and comprehensive in explaining all the functional and operational aspects of the vehicle. All sales staff were helpful and attentive. Will highly recommend dealership to others interested.

Jun 10, 2017

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Overall great!

Everyone was very helpful and keeps in touch even after purchase. Every time I go in the dealership everyone greets you right away making you feel welcome!

Jun 03, 2017

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Awesome Experience!

I had such an awesome experience, from the first person that reached out to me, Diane Feger, to the process of purchasing my car with Nick Natole, Jorge Rivera, and Jake Von Radesky. I received great customer service from the beginning to the end. I have never experienced such professionalism, and it came naturally from all each one of the employees. They treated us like family, and I appreciate all of their hard work in getting me into my new car. Nick was so good with dealing with all of my questions and concerns about purchasing my car. He was patient, professional, knowledgeable and friendly. He knew everything about my car. He did such a great job with presenting all of the benefits, that I had no choice but to purchase my car! YOU GUYS ARE AWESOME! THANK YOU SO MUCH!!

May 16, 2017

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Satisfied Customer

I would definitely recommend Headquarter Hyundai to my friends, I am very content with my purchase of my 2017 Elantra . I will also be back to service my vehicle here too.

Apr 16, 2017

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Johanna, Jorge and Jake - Fantastic 3 J's

What an awesome group of people. They knew our budget and respected it. Thank you for making it possible for me to get my Hyundai Elantra. Beautiful color..beautiful car.

Dec 15, 2016

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Robertito and staff

Robertito, Thank you for your speed and efficiency. We like the car its great on gas. The trade in of my car process went smooth.

Nov 27, 2016

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Excellent

Excellent services and the price was affordable to my needs. I will definitely recommend this dealership, they have the best price in town. Thanks to everyone

Nov 19, 2016

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2016 Hyundai Sonata.

Thanks, To Headquarter Hyundai, To Robertito, Jorge, Jake, Thanks For Helping Me To Get To The Sonata, I Never Think That I Was Going To Be Able To Get It Thanks.

Nov 08, 2016

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2017 Hyundai Santa Fe Sport

Love Headquarter Hyundai 3 Car From Them, Robertito Is The Best, Jorge & Jake, Best Place To Buy A Hyundai, They Are Professionals, Caring They Care.

Chuck Brumm

Chuck Brumm

General Sales Manager
Dealership Experience 4 years 4 months
Industry Experience 23 years
Our team at Headquarter Hyundai strives to be better everyday while helping our clients/family with all their automotive needs. If I could assist in any way, please do not hesitate to contact my any time. Chuck Brumm 321-412-2686
Recent Reviews

Jan 22, 2020

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I have been looking at the Genesis G70 for about 2 years...

I have been looking at the Genesis G70 for about 2 years since it came out and I knew I wanted one the second I saw it. I waited patiently and finally got the opportunity to purchase one. From the second I walked in the door and looked at the g70 in the showroom I was greeted by Tony. Super professional and laid back gentleman. I told him everything I wanted from features, color,wheels etc. Didn't think it would be possible since I am super picky. He found the exact car I wanted! I was so excited!!! He spent time with me going over every feature in the vehicle, any questions I had, and all the great benefits Genesis offers. He helped me program everything in my vehicle, set up my remote app on my phone, and made sure I was 100% satisfied before I left the lot. This was my easiest, stress-free, greatest car purchase ever. I couldn't be any happier. Also thank you to Mr. Wolf and Mr. Chuck for helping me purchase my dream car!

Oct 20, 2019

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Friendly and down to earth

chuck and his staff were nothing short of amazing. They really made us feel welcome and they were not pushy. I appreciate his patience and kindness . Would recommend headquarter!

Feb 13, 2019

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Mr. Young is the best!

Mr. Young is professional, knowledgeable, honest and a wonderful asset to the service department. I love dealing with him. I highly recommend him! The service department personnel are helpful and courteous and the waiting room is quite comfortable.

Dec 10, 2018

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Wonderful Dealer!

I came to this dealer, seeking my first car and I do not regret it at all. Jose Narvaez, Chuch Brumm, and Jorge Rivera did everything they could to get me approved, and I still can not believe I got a car from a dealership being 19 years old. I recommend all first-time buyers coming here because they have great deals and the team is fantastic.

Aug 18, 2018

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Great experience

The team treated us well and Brandon worked very hard to get us exactly what we were looking for. Very happy with my purchase there.

Aug 13, 2018

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Great Overall experience!

This is my first car buying experience, from start to finish it was very pleasant. Walking into the front door and being greeted by the manager Mr. Chuck Brumm, and quickly referring us to Mr. Don Berry which whom took his time to show us all the cars features and answering all my questions. I highly recommend Headquarter Hyundai, at the time of signing all the documents to finalize the sale Mr. Trent Larson was very helpful in explaining all the legality of the documents. I was taken care of very well from a simple hello and would you like something to drink to a good luck and enjoy your new vehicle.Not only the staff that I worked closely with, but everyone in the building I came in contact with were very friendly. Hands down Headquarter Hyundai is the place to go.

Aug 12, 2018

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Great experience!

I had a great experience purchasing a new car today! I was very pleased with every aspect of this dealership. The process of purchasing a new car went very smoothly and I was able to drive my new car home the same day. I am recommending this dealership to anyone who is looking for a new car! You won’t be disappointed.

Jul 01, 2018

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New Car Buying Experience

I had an awesome car buying experience. Knew what I wanted from viewing website and response from that was immediate and helpful. Sales and finance were professional and engaged in making the process easy. I got exactly the vehicle — the tricked out, beautiful model — I wanted at a fair price. Jeff was extremely helpful in educating me on its many features. No unnecessary haggling. I hadn’t bought a brand new car in 14 years. I am stoked!

Jun 19, 2018

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Credibility????

I just want to say as dealerships go it was prett average. What I mean by that is it all started pretty good. I called up on a car that was on the internet as a CPO. Everything looked good so I visited the and met with Nick who welcomed me. And that was where the good stopped! It turns out the car was certifiable not certified ( as stated on website). I had a pre authorization from my bank so I specifically stated for them to show me numbers before submitting my deal. 3 minutes I got an alert that my credit was hit with no numbers in front of me and it became a plausible deniability game. The whole process still took over 5 hours of back and forth bickering. We finally settled on a deal but the credibility of the company was severely bruised by the early on actions of management

Jun 03, 2018

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Got the deal I wanted!

In and out in 3 hours. Not bad for a first visit with test drive, trade in, and finance. Everyone was really nice and worked hard to get me the deal I wanted. I would definitely recommend them to my family and friends.

Apr 14, 2018

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Buying Hubby a Surprise New Car

Went for a service & got a new car for my hubby. Nick Natole is a superior salesman! All those who helped in the process was professional, efficient and I had no hassle. Quick and prompt processing! Perfect for this no nonsense girl!

Apr 05, 2018

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Good experience.

The dealership was friendly, helpful and professional. They went out of their way to accommodate my needs and desires. I appreciated the salesman’s taking his day off to fit my schedule. Will recommend this dealership to others - no high pressure!

Apr 02, 2018

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The best of the best!

I could go on and on about my experience with Carey and the internet department, but I am going to keep this short and sweet. If you want a no nonsense and all around around incredible experience do not hesitate heading over to Headquarter Hyundai. Chuck is a one of a kind awesome guy, and will make sure that you leave happy and will want to return In the future.

Mar 26, 2018

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